Privacy Policy
Privacy Policy
At Shiamak London (Shiamak Davar International Ltd), we are committed to protecting your personal information and being transparent about the data we hold about you.
Using your personal information allows us to effectively deliver our programmes and keep you informed about our activities.
This Privacy Policy outlines how we collect, use, and manage your personal data. We comply with all relevant laws regarding the protection of personal information. In this policy, we explain:
- What information we collect
- How we use it
- When we may share your information with third parties
- How we use cookies on our website
- How we protect, store, and manage your data
- Your rights regarding the information we hold about you
If you have any questions, please contact london@shiamak.com
Who We Are
Shiamak London, operated under Shiamak Davar International Ltd, is a UK-registered company (Company registration no. 05821740)
Information We Collect
We collect information in the following ways:
Information You Provide
This includes details you give us when registering for workshops, subscribing to newsletters, participating in our events, volunteering, or making a donation. This may include your name, contact information, payment details, and any communications you've had with us.
Information About Your Interaction with Us
We track how you use our website and email communications, such as which pages you visit or which newsletters you open and interact with.
Sensitive Personal Data
We only collect sensitive information (e.g., health, race, or religious beliefs) if it’s necessary and with your consent, usually through surveys or forms related to participation in our programmes.
Photography
We may photograph audiences or participants at our events for use in marketing, reporting, and archiving. Notices will be provided, and photographers will be clearly identified. We will not use names alongside identifiable photos without consent. You’ll always have the option to opt out of photography at our events.
Why We Process Your Data
We collect only the data we need to:
- Communicate with you about your involvement in our programmes
- Deliver services and information relevant to you
- Understand how to better support you as an audience member or participant
Legal Grounds for Processing Data
We process your data based on:
1. Contract
When you join a class or make a donation, we need to process your data to fulfil our agreement with you (e.g., contacting you about schedule changes or payment issues).
2. Legitimate Interest
We may use your data to communicate relevant updates or improve our services, ensuring that it doesn’t override your rights.
3. Consent
Where other bases do not apply, we will seek your explicit consent to process your information.
4. Legal Obligation
In some cases, we must process your data to comply with legal requirements, such as emergency contacts or safeguarding information.
Marketing Communications
We aim to keep you informed about Shiamak London in a respectful and relevant way. Based on past participation or interests you’ve shared, we may contact you:
- By email: With an opt-out provided at the point of first contact and in every email.
- By post: You can opt out at any time.
- By phone: Only with your explicit consent, unless relating to your existing participation in a programme.
Other Data Uses
We may also process your data to:
- Improve the timing and relevance of our communications
- Prevent fraud
- Conduct background checks for employment or volunteering
- Assess potential for philanthropic engagement using publicly available sources
You have the right to object to any of these uses—just contact us (see details below).
Sharing Your Information
We may share your data with third parties only when:
- Required by law (e.g., government authorities)
- Necessary to deliver services (e.g., Eventbrite, Google Forms) under strict data protection agreements
We will only use this data to communicate with you about the specific activity for which you provided it.
Cookies
We use cookies and analytics tools to understand how our website is used and to improve your experience. Cookies are small files placed on your device by the website.
Card Payments
All credit and debit card transactions are processed securely in accordance with PCI-DSS standards. Stored card details (if opted in) are handled securely and are not accessible by any staff. We do not store your card’s security code.
Managing Your Personal Data
We retain your personal information indefinitely to ensure we can maintain accurate records of your interaction with Shiamak London. This includes your name, contact information, and any past donations or participation.
You can request access to, or correction/removal of, your data at any time.
Data Security
We use appropriate procedures and technology to safeguard your personal information. We do not transfer or store your data outside of the European Economic Area.
Your Rights
You have the right to:
- Request a copy of the data we hold about you
- Ask for inaccuracies to be corrected
- Request the removal or restriction of your data
- Object to specific types of processing
Please get in touch with us to exercise your rights.
Contact Us
If you have any questions or wish to update your preferences or data, please contact:
Shiamak London
Shiamak Davar International Ltd
1 Doughty Street,
London WCIN 2PH